The ethosIQ ROI Tool is utilized to calculate the Return On Investment (“ROI”) for contact/call center technology solution purchases. The calculator will help an organization determine how long it will take for the savings/benefits of a call center technology investment to pay for itself. The tool takes into account for all of the costs (hardware, software, services, etc) and all of the benefits/savings for all of the major call/contact center solutions. ethosIQ provides products, consulting, and implementation services for the call/contact center industry worldwide.